I arrived at PRISMA headquarters in Peru during a busy week for the microfinance institution. Director Diego Fernandez, who founded PRISMA in 1986, showed me around the four-story building where 38 staff members share space. They are administrators of every kind: accountants, human resource personnel, program managers and assistants—every position required by a mature microfinance organization. Lunch in the cafeteria was a highlight—Diego himself often helps “organize” the service and I was told he sometimes even cooks!
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